@文章{信息:doi/10.2196/19470,作者="曾润喜李梦涵",标题="中国大陆疾病控制与预防中心在健康传播中使用社交媒体:2009-2020年全国调查研究",期刊="医学互联网研究",年="2020",月="12",日="2",卷="22",数="12",页数="e19470",关键词="社交媒体;公共卫生机构;疾病预防控制中心;中国;政府微博;背景:近年来,严重威胁公共生活的公共卫生事件在中国频频发生。公共卫生当局使用社交媒体,通过加强政府与公众之间的有效风险沟通,帮助减少了这些威胁。目的:本研究旨在揭示中国疾病预防控制中心(CDC)如何利用社交媒体改善政府与公众健康沟通的三个方面:采用、操作和互动。方法:对中国大陆省地级行政区的134个疾控政府微博账号进行分析,收集账号数据,提取1215条微博。我们还补充了数据,以揭示疾病预防控制中心在COVID-19危机期间政府微博使用的整体表现。 Results: The registration rate of the CDC's government Weibo accounts increased year by year, and the local authorities registered Weibo accounts before the central government authorities. In total, 29.8{\%} (n=134) of the 450 CDC facilities have registered an account. Among the 134 CDC facilities that have registered Weibo accounts, the registration rate in the eastern region (n=68, 50.7{\%}) was higher than those in the central region (n=30, 22.4{\%}) and the western region (n=36, 26.9{\%}). Nearly 90.0{\%} of these Weibo accounts had official certification, but there were dropouts in the specific operating process. One-third of the accounts have not been updated for more than 1 year, and the number of Weibo followers was polarized, with a maximum and minimum difference of 1 million. The response rate to users' comments was less than 1{\%}. Emergency information, multimedia content, and original content were more helpful in promoting communication between the government and the public. Such interaction was partially improved during the COVID-19 pandemic. The CDC updated the daily epidemic situation and provided popular science information for epidemic prevention and control for the public in a timely manner. Conclusions: China's CDC is using more social media to popularize daily health information and has taken the first step to improve communication between the government and the public. However, equal dialogue, two-way interactions, and effective communication with the public still need improvement. ", issn="1438-8871", doi="10.2196/19470", url="//www.mybigtv.com/2020/12/e19470", url="https://doi.org/10.2196/19470", url="http://www.ncbi.nlm.nih.gov/pubmed/33151892" }
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